Agentic automation for the best of the best
Automate your support with AI
Wrangle AI deflects 75% of common tickets by leveraging your knowledgebase to instantly respond and answer user questions directly in Slack.
AI Agent Copilot
Copilot learns from past tickets, analyzes each new request, and suggests a relevant, accurate response. Agents can edit or send directly in Slack threads.
AI powered ticket deflection
Wrangle AI deflects 75% of common tickets by leveraging your knowledgebase to instantly respond and answer user questions directly in Slack.
Ask Wrangle for Insights on Your Tickets
Query your ticket data and in natural language. Wrangle’s AI-powered ticket insights answers your questions and helps you spot trends and pull the KPIs that matter most to your team.
Leverage Your Knowledge Base
Leverage your internal knowledge bases from Notion, uploaded documents, and URL links with Wrangle’s AI Ticket Deflection and AI Copilot - all directly in Slack.
Escalation and routing
Wrangle replies to help requests in threads. For complex questions, Wrangle creates a ticket and escalates to a human agent.
AI ticket reopen and close
Wrangle AI analyzes Slack replies to determine if a ticket should remain closed or needs to be reopened for more work.
AI auto tagging
Wrangle AI takes the manual effort of adding tags by analyzing messages and applying relevant tags for you.
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See for yourself
Try Wrangle for free and see what AI-powered conversational ticketing can do for you.
Solutions for every size
Customized, straightforward plans means you’ll find the perfect Wrangle for you.
Try for free
Start your 14 day free trial today. Access all our features with no credit card required.
Hear what our clients say
“We’re growing rapidly, and Wrangle is the tool behind the scenes keeping our workflows on track in Slack. Wrangle saves us hundreds of hours a month while also ensuring nothing gets lost in the chaos of Slack.”
Co-Founder and CTO, AvantStay
"Partners and customers often reach out on Slack with an issue or request and it is up to you to keep track of it. Wrangle streamlines and fixes all of it. Plus, they’re so easy to setup that you don’t need any sales ops team to get involved to implement it."
Senior Partner Development Manager, Intuit
“Wrangle has been a fantastic partner. Their customer service is top-notch. They welcome feedback and are quick to address any issues. Our team loves Wrangle.”
Director of Operations, The Speaker Lab
“Wrangle is intuitive and straightforward to stand up and use out of the box. Anything we couldn't configure ourselves was an easy lift for the team at Wrangle. Their customer support and service are best in class.”
SVP of Operations, Breakout Finance
“Most IT tools fall into the “pick-two” dilemma. IT managers are forced to choose between easy, flexible, and affordable. Wrangle manages to deliver on all three. Wrangle is so easy to use that my end users adopted it willingly!”
Corporate IT Manager, SamCart
“With Wrangle, we've been able to easily automate processes related to finance. Instead of spending valuable time chasing each other down for information, Wrangle does the work for us.”
Operations Manager, CED
“At Kevel, we have been using Wrangle to handle approvals for enterprise contracts, and it's vastly superior to previous email threads and slack conversations. We keep it all in slack, and it's very clear when each person has approved, and who is left to approve.”
CEO, Kevel
“Wrangle solves the problem of keeping multiple requests across all departments of our business is one cohesive place. We are also able to seamlessly interact with the submitter of the ticket which helps keep both parties up to date on the situation.“
Director of Revenue Operations, ServiceTrade
“Wrangle meets users where they are already doing work, as opposed to requiring you to maintain a whole other app and tab open at all times. More importantly, it goes to the place where all sorts of asynchronous work shows up - in Slack.”
Founder, Muse Operations
“Wrangle makes cross-collaboration and accountability instantaneous. Wrangle has made communications between our front-line support and project management clearer than it’s ever been.”
Message Pay
“It is so easy to set-up, so easy to use, such a great experience for users. You can create anything! It’s a great tool, been using it for years and I cannot recommend it enough.”
WiredScore
“We’ve been using Wrangle for our ticketing needs, and their customer service and assistance during onboarding and implementation have been exceptional. We’re very satisfied with Wrangle and recommend it to anyone in need of a reliable ticketing system.”
Pleo Technologies
“Wrangle is an easy-to-use, resource-rich Helpdesk ticketing platform. It enables the IT and Field teams to triage issues and provide assistance quickly.”
Mobile One
“I love using Wrangle to avoid requests getting buried in Slack DMs or channels. Wrangle is very intuitive, allowing me to see which tickets are mine in Slack, and also with a web version for a more full screen experience. I highly recommend Wrangle to anyone wanting a straightforward and affordable Slack focused ticketing system.”
Nitrogen Wealth