Wrangle's latest release is revolutionizing help desk functionality in Slack
In this post, we'll deep dive into the five SOC 2 trust services principles: what each is, why it matters, and more.
Wrangle's latest seed round will help accelerate the growth of its modern ticketing system for Slack
A vendor security review is a critical process for organizations, evaluating the security posture of their vendors and ways to identify security risks.
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Learn how employee offboarding is key to your company's security and helps boost your reputation within your industry.
A service desk is an essential part of any organization's IT infrastructure. In this post, we are going to discuss IT service desk KPIs
Improve your customer support processes and team communication by integrating Slack and Zendesk. Follow our comprehensive guide to learn how.
In this post, we discuss the business process management life cycle and how it can help small and medium-scale enterprises thrive.
Learn everything about how to build Slack workflows to automate tedious, manual processes.
20 tips and best practices for taming the chaos of Slack. Find out about features you never knew existed.