Latest articles
Wrangle's latest release is revolutionizing help desk functionality in Slack
Wrangle Transforms Slack Channels into Automated Help Desks

Wrangle's latest release is revolutionizing help desk functionality in Slack

Product News
May 24, 2023
In this post, we'll deep dive into the five SOC 2 trust services principles: what each is, why it matters, and more.
What Are the SOC 2 Trust Services Principles?

In this post, we'll deep dive into the five SOC 2 trust services principles: what each is, why it matters, and more.

Business Process Management
May 18, 2023
Wrangle's latest seed round will help accelerate the growth of its modern ticketing system for Slack
Wrangle Raises $2MM Seed Round, Launches Help Desk in Slack

Wrangle's latest seed round will help accelerate the growth of its modern ticketing system for Slack

News
May 16, 2023
A vendor security review is a critical process for organizations, evaluating the security posture of their vendors and ways to identify security risks.
How to Conduct a Vendor Security Review

A vendor security review is a critical process for organizations, evaluating the security posture of their vendors and ways to identify security risks.

Business Process Management
May 8, 2023
Learn how you can implement an access request policy process to protect your business from data breaches and security compromises
What Is Access Request and How Do You Manage It?

Learn how you can implement an access request policy process to protect your business from data breaches and security compromises

Business Process Management
May 5, 2023
 Learn how employee offboarding is key to your company's security and helps boost your reputation within your industry.
A Complete Guide to Employee Offboarding

Learn how employee offboarding is key to your company's security and helps boost your reputation within your industry.

Business Process Management
May 1, 2023
A service desk is an essential part of any organization's IT infrastructure. In this post, we are going to discuss IT service desk KPIs
10 IT Service Desk Key Performance Indicators

A service desk is an essential part of any organization's IT infrastructure. In this post, we are going to discuss IT service desk KPIs

Help Desk
April 19, 2023
Improve your customer support processes and team communication by integrating Slack and Zendesk. Follow our comprehensive guide to learn how.
A Guide to Integrating Slack and Zendesk

Improve your customer support processes and team communication by integrating Slack and Zendesk. Follow our comprehensive guide to learn how.

IT Workflow Management
April 12, 2023
In this post, we discuss the business process management life cycle and how it can help small and medium-scale enterprises thrive.
The BPM Life Cycle: What Is It and What Are the Stages?

In this post, we discuss the business process management life cycle and how it can help small and medium-scale enterprises thrive.

Business Process Management
March 29, 2023
Learn everything about how to build Slack workflows to automate tedious, manual processes.
The Ultimate Guide to Building Slack Workflows in 2023

Learn everything about how to build Slack workflows to automate tedious, manual processes.

Slack
March 24, 2023
20 tips and best practices for taming the chaos of Slack. Find out about features you never knew existed.
21 Slack Tips and Best Practices You Haven't Seen Before

20 tips and best practices for taming the chaos of Slack. Find out about features you never knew existed.

Slack
March 24, 2023
Learn what a purchase order approval process is, why it’s necessary, and tips for mapping out one that works for your business.
A Guide to the Purchase Order Approval Process

Learn what a purchase order approval process is, why it’s necessary, and tips for mapping out one that works for your business.

Business Process Management
March 22, 2023