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Wrangle Blog

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Jira Ticketing System: An Introductory Guide

In this post, we'll discuss a common ticketing system called Jira. By the end, you'll discover what it is, how it works, and why it's useful.

Help Desk
March 14, 2023
How to Create a Ticketing System with Microsoft Excel

Learn how to use Excel as a ticketing system, when it is a good idea, and what limitations are attached to using Excel as a ticketing system.

Help Desk
March 16, 2023
How to Design a Ticketing System Process Flow

In this post, we'll learn more about ticketing system process flow, why it’s important, and some factors to keep in mind with implementation.

Help Desk
March 17, 2023
9 Essential Features of a Good Ticketing System

Here are the essential features of a good ticketing system to help you with your company's ticketing system requirements.

Help Desk
March 22, 2023
The Power of a Help Desk Combined with a Workflow

Learn how you can exceed user expectations by automating your help desk functionality with workflows

Help Desk
June 20, 2022
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