Wrangle Blog

Here are the essential features of a good ticketing system to help you with your company's ticketing system requirements.

Zendesk vs Jira, which one is the best? Let's look at their key features, similarities, differences, and limitations so you can make an informed decision.

Zapier integration allows you to pass relevant ticketing details to your favorite technology stacks

Find out how leveraging Slack keyboard shortcuts unlocks power, user speed, and efficiency in one of your most important work tools

Learn what software management is, the pros and cons of software license management, and the best practices for software license management.

In this article, we will explore internal ticketing systems, why you need them, how they work, and how to best utilize them.

Learn how IT managers use Customer Satisfaction (CSAT) ratings to measure their performance.

Wrangle's latest release is revolutionizing help desk functionality in Slack

In this post, we'll deep dive into the five SOC 2 trust services principles: what each is, why it matters, and more.

Wrangle's latest seed round will help accelerate the growth of its modern ticketing system for Slack

In this article, we will look at Zendesk vs. Help Scout, the pros and cons of each, their features, and preferred use cases.

A vendor security review is a critical process for organizations, evaluating the security posture of their vendors and ways to identify security risks.