Latest articles
 Zapier integration allows you to pass relevant ticketing details to your favorite technology stacks
Wrangle Expands Zapier Integration into Ticketing

Zapier integration allows you to pass relevant ticketing details to your favorite technology stacks

Product News
July 25, 2023
Find out how leveraging Slack keyboard shortcuts unlocks power, user speed, and efficiency in one of your most important work tools
8 Useful Slack Keyboard Shortcuts

Find out how leveraging Slack keyboard shortcuts unlocks power, user speed, and efficiency in one of your most important work tools

Slack
July 21, 2023
Learn what software management is, the pros and cons of software license management, and the best practices for software license management.
Seven Best Practices for Managing Software Licenses

Learn what software management is, the pros and cons of software license management, and the best practices for software license management.

Business Process Management
July 14, 2023
In this article, we will explore internal ticketing systems, why you need them, how they work, and how to best utilize them.
A Complete Guide to Internal Ticketing Systems

In this article, we will explore internal ticketing systems, why you need them, how they work, and how to best utilize them.

Help Desk
June 21, 2023
Learn how IT managers use Customer Satisfaction (CSAT) ratings to measure their performance.
CSAT Ratings: A Tool for IT Managers to Measure Performance

Learn how IT managers use Customer Satisfaction (CSAT) ratings to measure their performance.

Product News
June 14, 2023
Wrangle's latest release is revolutionizing help desk functionality in Slack
Wrangle Transforms Slack Channels into Automated Help Desks

Wrangle's latest release is revolutionizing help desk functionality in Slack

Product News
May 24, 2023
In this post, we'll deep dive into the five SOC 2 trust services principles: what each is, why it matters, and more.
What Are the SOC 2 Trust Services Principles?

In this post, we'll deep dive into the five SOC 2 trust services principles: what each is, why it matters, and more.

Business Process Management
May 18, 2023
Wrangle's latest seed round will help accelerate the growth of its modern ticketing system for Slack
Wrangle Raises $2MM Seed Round, Launches Help Desk in Slack

Wrangle's latest seed round will help accelerate the growth of its modern ticketing system for Slack

News
May 16, 2023
In this article, we will look at Zendesk vs. Help Scout, the pros and cons of each, their features, and preferred use cases.
Zendesk vs. Help Scout and How to Choose

In this article, we will look at Zendesk vs. Help Scout, the pros and cons of each, their features, and preferred use cases.

Business Process Management
May 10, 2023
A vendor security review is a critical process for organizations, evaluating the security posture of their vendors and ways to identify security risks.
How to Conduct a Vendor Security Review

A vendor security review is a critical process for organizations, evaluating the security posture of their vendors and ways to identify security risks.

Business Process Management
May 8, 2023
Learn how you can implement an access request policy process to protect your business from data breaches and security compromises
What Is Access Request and How Do You Manage It?

Learn how you can implement an access request policy process to protect your business from data breaches and security compromises

Business Process Management
May 5, 2023
 Learn how employee offboarding is key to your company's security and helps boost your reputation within your industry.
A Complete Guide to Employee Offboarding

Learn how employee offboarding is key to your company's security and helps boost your reputation within your industry.

Business Process Management
May 1, 2023