Wrangle's AI Copilot learns from past tickets, understands the help request, and gives human agents a relevant solution they can edit and send in Slack.
Learn how to use Excel as a ticketing system, when it is a good idea, and what limitations are attached to using Excel as a ticketing system.
In this post, we will learn how to create a minimal ticketing system using Google Forms. First, we will learn about a ticketing system.
In this post, we'll discuss a common ticketing system called Jira. By the end, you'll discover what it is, how it works, and why it's useful.
In this blog post, we'll show you five ways you can leverage Slack reminders to stay organized and productive.
In this post, we'll look at how to build your own ticketing system, as well as provide a few recommendations to get you started.
Slack is the hub of remote work. Unlock its value with our top 10 Slack Apps for remote workers.
What a year! We hired an amazing team, closed on a funding round, added some great new customers, and rapidly evolved the product.
This post will cover the differences between a survey and a poll and demonstrate how to create a survey on Slack with and without plugins.
A Slack checklist is an efficient way to create to-do items and strike them off in collaboration with your teammates.
This post assumes no prior knowledge and will cover the basics of how to create a slack group and group messaging.
Workflow reporting lands in Wrangle! A massive leap forward for understanding your workflow processes and quantifying the impact on your KPIs.
In this guide, you are going to learn how to format slack messages using markdown. Slack is often used by teams to make communication easy.
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