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Agentic AI

AI powered support in Slack

Internal Helpdesk

Slack and Teams native ticketing

External Customer Ticketing

Support customers in Slack and Email

Use Cases
IT Help Desk

Conversational ticketing and workflows

Human Resources

Reach people where they work

Customer Support

Support customers in real time

Integrations
Zendesk

Easily collaborate across Zendesk and Slack

Jira Service Management

Mirror tickets and chat in Slack and JSM

Notion

AI powered answers from your KB

PricingCustomers
Resources
SecurityHelp CenterBlogAPI Documentation
Login
Book a Demo
Add to Teams
Add to Slack
Platform
PRODUCTS
Agentic AI

AI powered support in Slack

Internal Helpdesk

Slack and Teams native ticketing

External Customer Ticketing

Support customers in Slack and Email

Use Cases
IT Help Desk

Conversational ticketing and workflows

Human Resources

Reach people where they work

Customer Support

Support customers in real time

Integrations
Zendesk

Easily collaborate across Zendesk and Slack

Jira Service Management

Mirror tickets and chat in Slack and JSM

Notion

AI powered answers from your KB

PricingCustomers
Resources
SecurityHelp CenterBlogAPI Documentation
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Smarter AI Answers, Better Conversations, and More Control
Smarter AI Answers, Better Conversations, and More Control

See Wrangle's latest AI updates, including multi-turn conversations, response previews and ratings, and prioritized Smart Replies.

Product News
July 6, 2026
We’ve got big news: Wrangle is coming to Microsoft Teams. Here's why we’re expanding beyond Slack
Wrangle’s Next Frontier: Microsoft Teams
Product News
Wrangle's native integration with Jira Service Management enables seamless, bidirectional syncing of ticket conversation between JSM and Slack.
Introducing Wrangle’s Jira Service Management Integration
Product News
We’re thrilled to announce the launch of the Wrangle API! Now you can seamlessly connect Wrangle to all of the other key tools you use to run your company.
Introducing the Wrangle API! 🦾🤖
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Latest articles
Projects are for a one-time deliverable. A process is a repeated workflow.
Process vs. Project

Projects are for a one-time deliverable. A process is a repeated workflow.

Business Process Management
October 9, 2020
A business process is a series of steps taken by key stakeholders to achieve a business goal.
What is a Business Process?

A business process is a series of steps taken by key stakeholders to achieve a business goal.

Business Process Management
October 9, 2020
Business process management (BPM) is the act of measuring and improving business processes.
What is Business Process Management (BPM)?

Business process management (BPM) is the act of measuring and improving business processes.

Business Process Management
October 9, 2020
Business process reengineering is redesigning a process to better hit your goals.
Business Process Reengineering (BPR): Definition, Steps, and Examples

Business process reengineering is redesigning a process to better hit your goals.

Business Process Management
September 2, 2020
Introducing Wrangle: easy process automation for busy teams
Introducing Wrangle

Introducing Wrangle: easy process automation for busy teams

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May 13, 2020
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