AI powered support in Slack
Slack and Teams native ticketing
Support customers in Slack and Email
Conversational ticketing and workflows
Reach people where they work
Support customers in real time
Easily collaborate across Zendesk and Slack
Mirror tickets and chat in Slack and JSM
AI powered answers from your KB
Custom AI prompts, scheduled automated reports, bulk actions, smart notifications, dynamic forms, Teams updates, and more.
Wrangle has released instance view, a new way to interact with your workflows and tickets in the Wrangle dashboard.
Start elevating workflows with advanced form steps
Learn the basics of building a job requisition approval process.
It's time to automate your common IT workflows
Roles give you control over who can access a workflow
You can now add attachments to your intake forms
Learn how you can exceed user expectations by automating your help desk functionality with workflows
Level up your workflows with if-then conditional logic
Now you can use Wrangle for sensitive workflows that you need to keep private.
Our new Workflow Designer - easier and more powerful
Use Slack Workflow Builder to trigger one of your Wrangle workflows on a recurring schedule or via a webhook.
Forms are great for logging requests. But what do you do with those requests?
.svg)
.png)
.png)
