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Wrangle Blog

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🧠 Meet Wrangle’s AI Copilot: Your Smarter, Faster Ticketing Assistant in Slack
🧠 Meet Wrangle’s AI Copilot: Your Smarter, Faster Ticketing Assistant in Slack

Wrangle's AI Copilot learns from past tickets, understands the help request, and gives human agents a relevant solution they can edit and send in Slack.

Product News
August 4, 2025
Wrangle's native integration with Jira Service Management enables seamless, bidirectional syncing of ticket conversation between JSM and Slack.
Introducing Wrangle’s Jira Service Management Integration
Product News
We’re thrilled to announce the launch of the Wrangle API! Now you can seamlessly connect Wrangle to all of the other key tools you use to run your company.
Introducing the Wrangle API! 🦾🤖
Product News
Slack has 13,500 AI Apps and Wrangle was one of 20 partners selected to be part of their Slack AI launch and new AI-Powered Productivity App Directory
Wrangle chosen as part of the launch of Slack AI
Slack
Latest articles
Wrangle has launched Due Dates and Reminders! No more nagging co-workers for updates, no more missed deadlines.
🙌 New in Wrangle: Due Dates and Reminders - No More Nagging, No More Lost Work

Wrangle has launched Due Dates and Reminders! No more nagging co-workers for updates, no more missed deadlines.

Product News
September 16, 2021
Legal documents, marketing campaigns, HR requests—here’s how you can do them in Slack.
How to Complete a Document Approval in Slack

Legal documents, marketing campaigns, HR requests—here’s how you can do them in Slack.

Slack
September 15, 2021
Wrangle is a Slack Ticketing System for the new way we work. Employees stay in Slack and don't switch context.
How a Slack Ticketing System Can Save You Money

Wrangle is a Slack Ticketing System for the new way we work. Employees stay in Slack and don't switch context.

Slack
July 15, 2021
‍Slack has selected Wrangle as a Featured app on the Slack App Directory for May 2021.
Wrangle Selected as "Featured" App by Slack's Staff

‍Slack has selected Wrangle as a Featured app on the Slack App Directory for May 2021.

News
June 3, 2021
Too much work is lost in Slack. That's why we just launched a new tool to build approval workflows in your Slack channels.
👋  New in Wrangle: Automate Recurring Approvals and Tickets!

Too much work is lost in Slack. That's why we just launched a new tool to build approval workflows in your Slack channels.

Product News
June 2, 2021
Projects are for a one-time deliverable. A process is a repeated workflow.
Process vs. Project

Projects are for a one-time deliverable. A process is a repeated workflow.

Business Process Management
October 9, 2020
A business process is a series of steps taken by key stakeholders to achieve a business goal.
What is a Business Process?

A business process is a series of steps taken by key stakeholders to achieve a business goal.

Business Process Management
October 9, 2020
Business process management (BPM) is the act of measuring and improving business processes.
What is Business Process Management (BPM)?

Business process management (BPM) is the act of measuring and improving business processes.

Business Process Management
October 9, 2020
Business process reengineering is redesigning a process to better hit your goals.
Business Process Reengineering (BPR): Definition, Steps, and Examples

Business process reengineering is redesigning a process to better hit your goals.

Business Process Management
September 2, 2020
Introducing Wrangle: easy process automation for busy teams
Introducing Wrangle

Introducing Wrangle: easy process automation for busy teams

News
May 13, 2020
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