AI powered support in Slack
Slack and Teams native ticketing
Support customers in Slack and Email
Conversational ticketing and workflows
Reach people where they work
Support customers in real time
Easily collaborate across Zendesk and Slack
Mirror tickets and chat in Slack and JSM
AI powered answers from your KB
You can now add attachments to your intake forms
Level up your workflows with if-then conditional logic
Now you can use Wrangle for sensitive workflows that you need to keep private.
Our new Workflow Designer - easier and more powerful
Use Slack Workflow Builder to trigger one of your Wrangle workflows on a recurring schedule or via a webhook.
Use Wrangle's new Workflow Dashboard to find bottlenecks in your workflows.
Automatically assign tasks and tickets in Slack - sales leads, repair tickets, contracts for review, and more.
Wrangle has launched Due Dates and Reminders! No more nagging co-workers for updates, no more missed deadlines.
Too much work is lost in Slack. That's why we just launched a new tool to build approval workflows in your Slack channels.